Our Privacy Policy

1. Information We Collect

We may collect personal information when you:

Make a reservation or place an online order

Join our mailing list, VIP club, or promotions

Contact us via forms, email, or SMS

This information may include your name, phone number, email address, and dining preferences.

2. How We Use Your Information

Your information is used to:

Process reservations, orders, and promotions

Communicate with you about events, specials, and offers

Provide customer support

Improve website and service experience

We do not sell or share your personal information with third parties for marketing purposes.

3. SMS/Text Messaging Policy

By providing your mobile number, you consent to receive SMS messages from The Vault Restaurant, including:

Reservation confirmations and updates

Order status notifications

Promotional offers, events, and special announcements

Message frequency may vary. Message and data rates may apply depending on your mobile plan.

You may opt out at any time by replying STOP to any text message. To get help, reply HELP or contact us directly using the contact information below.

We do not share your mobile number with third parties for their promotional purposes.

4. Cookies and Tracking

We use cookies and analytics tools to understand website traffic and improve user experience. You can manage cookie settings in your browser preferences.

5. Third-Party Links

Our site may include links to third-party platforms (e.g., reservation services, social media). We are not responsible for their privacy practices or content.

6. Data Security

We take reasonable precautions to protect your information. While no system is completely secure, we use standard security practices to help keep your data safe.

7. Policy Updates

We may update this policy from time to time. The updated version will be posted on this page with the revised effective date.

8. Contact Us

If you have questions about this policy or how your information is used, please contact us:

📧 [email protected]

📞 (330) 964-8380

📍 The Vault

200 East 5th Street

East Liverpool, OH 43920